Environmental, Social and Governance

Read our ESG Report 2024 here and sub-section reports below to learn about the progress we have made across our five-pillar strategy.

Our path to net zero

AIA recognises our role to address climate change as an insurer, asset owner, and responsible business. We are committed to achieving net-zero emissions by 2050.

ESG at AIA

AIA’s Purpose is to help people live Healthier, Longer, Better Lives. We deliver on our Purpose, create value for all stakeholders and future-proof our business by making our ESG philosophy integral to how we do business.

As the largest pan-Asian life and health insurer and a significant asset owner and investor, we take a leading role in contributing to the sustainable economic and social development of Asia.

Our ESG Strategy 

Our ESG strategy is built around five pillars: Health & Wellness, Sustainable Operations, Sustainable Investment, People & Culture, and Effective Governance. Click below to see how we are delivering value for our stakeholders through our efforts across these pillars.

    Health & Wellness

    Sustainable Investment

    Sustainable Operations

    People & Culture

    Effective Governance

Health & Wellness

Engaging, inspiring and delivering better health outcomes, championing financial inclusion and expanding access to quality care to have a wider positive impact on society.

US$21 billion

in total benefits and claims

More than 43 million and 16 million

holders of individual policies and participating members of group
insurance schemes served, respectively

496 million

people engaged through AIA One Billion by the end of 2024
Learn more about Health & Wellness
Read the Health & Wellness Report
Read the Financial Inclusion Report

Sustainable Investment

Delivering long-term value by seeking sustainable investment outcomes, investing for the future and engaging with our investee companies to achieve our near-term investment targets and net-zero commitment.

Maintained 100% coverage of internally developed ESG Rating Scorecard

across directly managed assets in the general account investment portfolio

50+ investee companies

engaged on energy transition and power generation

Continued mandate for in-scope research analysts and portfolio managers to complete the CFA Institute’s Certificate in ESG Investing

Learn more about sustainable investments
Read the Sustainable Investment Report

Sustainable Operations

Improving the environmental performance of our operations and incorporating ESG factors in sourcing considerations.

25% reduction in Scope 1 and 2 emissions

compared to 2019 emissions baseline

95% Digital Submissions

achieved from our buy, service and claims transactions

Launched Group-wide digital environment data collection and analytics platform

to streamline tracking and reporting progress towards emissions targets
Learn more about Sustainable Operations
Read the Sustainable Operations Report

People & Culture

Empowering our people to succeed by fostering a learning environment, ensuring fair and equitable employment and progression processes, and creating a diverse, inclusive and supportive culture.

Gallup Exceptional Workplace Award

received for the third year

92nd Percentile

for employee engagement in Gallup’s global finance and insurance industry benchmark

Across 17 markets

5,000 employees participated in me@AIA mental resilience programme
Learn more about People & Culture
Read the People & Culture Report

Effective Governance

Ensuring we operate to the highest standards of business practices in terms of our engagement with stakeholders and how we manage risks, providing the necessary management oversight, incentives,organisational, accountability, data governance and transparent reporting to enable our success.
Recognised by Sustainalytics as 

ESG Sector & Regional Leader

100% of the Board

are Independent Non-executive Directors (INEDs)*

MSCI ESG Rating of AA 

for three consecutive years
 
 
*Aside from the Group Chief Executive and President
Learn more about Effective Governance
Read the Effective Governance Report

Our ESG Report 2024 is out now!

Watch the video above for highlights and details about how we are contributing to the development of a more sustainable, healthier Asia. 

Climate Action

AIA is committed to achieving net-zero emissions by 2050. We are the first pan-Asian life and health insurer to have our near-term targets validated by the Science Based Targets Initiative (SBTi).

Climate Transition Plan

Read our Climate Transition Plan to discover how we are transforming our operations and investments to achieve our climate goals.

Climate-related Disclosure Report

Since 2018, we have supported the voluntary adoption of the Task Force on Climate-related Financial Disclosures (TCFD) recommendations.

Ratings and Index Inclusions

Sustainalytics

Sustainalytics

Morgan Stanley Capitol International (MSCI)

Hang Seng Corporate Sustainability Index

ISS ESG

CDP

FTSE4Good

STOXX Limited

Hang Seng Corporate Sustainability Index

Bloomberg

Memberships and Supporting Commitments

UN Global Compact

Signatory

Women in Finance Asia (WiFA)

Member

Task Force on Climate-Related Financial Disclosures (TCFD)

Supporter

Hong Kong Green Finance Association (HKGFA)

Member

30% Club (Hong Kong Chapter)

Member

Climate Action 100+

Member

Principles for Responsible Investment (PRI)

Signatory

Principles for Sustainable Insurance (PSI)

Signatory

Science Based Targets initiative (SBTi)

Signatory

Asia Investor Group on Climate Change (AIGCC)

Member

ESG Reports archive

2023

AIA ESG Report 2023

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2022

AIA ESG Report 2022

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2021

AIA ESG Report 2021

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2020

AIA ESG Report 2020

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2019

AIA ESG Report 2019

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2018

AIA ESG Report 2018

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2017

AIA ESG Report 2017

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 Statements and content featured on these webpages and in our ESG Report are subject to our Forward Looking Statements Disclaimer.