Code of conduct

At AIA, we hold ourselves to the highest standards of professional conduct. Trust is a core component of the products and services that we offer to our customers and it is at the heart of all our interactions, whether they are with external parties or with each other internally.

AIA’s Code of Conduct (the “Code”) applies to all AIA officers and employees. The Code specifies the standards of behaviour to which every AIA employee and stakeholder is expected to adhere. Our business partners, including agents, contractors, subcontractors, suppliers, distribution partners, and others who act on behalf of AIA are also required to apply the same standards and follow the same responsible practices as AIA employees.