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{{label}}Across our business we work with a wide range of business partners, and product and service providers (“suppliers”). We strongly encourage sound environmental performance, social well-being and governance (“ESG”) practices among our suppliers.
AIA’s Supplier Code of Conduct (this "Code") is a guide to our suppliers to facilitate broader improvement in ESG performance for them, AIA, and the communities we serve. This Code has been developed to complement the AIA Group Code of Conduct.
The content of this Code has been developed keeping in mind a number of international charters and conventions, such as the United Nation’s Declaration on Human Rights and the ILO Core Conventions. AIA Group encourages improving our suppliers’ ESG standards, as well as respecting local traditions, cultures and norms.
We also encourage our suppliers to establish their own policies, practices and systems to ensure the promotion and dissemination of their own codes of conduct, where available, within their operations.
Suppliers are urged to act in accordance with the highest standards of professionalism. We emphasise the importance of being compliant with all local and national legislation and of avoiding all forms of corruption and bribery. Where applicable, while acting on our behalf, we expect our suppliers to abide by the standards and conditions detailed below.
To safeguard the rights and dignity of employees, we encourage our suppliers to abide by the standards and conditions detailed below:
1The term ‘child’ refers to any person less than 14 years of age, unless the minimum age for work or mandatory schooling is higher by local law, in which case the stipulated higher age applies.
AIA invites its business partners and suppliers to emulate the standards, practices and principles outlined below and in our Environmental Policy.
Suppliers who have regular and recurring dealings with AIA should have policies and management processes in place to ensure compliance with this Code. They must make reasonable efforts to monitor and ensure that their own supply chain is aware of this Code.
AIA may choose to enquire about any ESG related practices or policies during the supplier registration process, and or embed specific ESG related provisions within contract terms and conditions.
AIA may also conduct its own due diligence, including audits or investigations in relation to possible breaches of law, regulation or company policy as it deems appropriate.
AIA suppliers and business partners may report instances of non-compliance with the core elements of this Code or AIA’s Code of Conduct by contacting any of the following:
AIA Group Compliance Tel: +852 2832 1200
E-mail: compliance@aia.com
AIA Ethics Hotline Details can be found at: www.aiaethicsline.com
This Code is made available to our suppliers via the AIA Group website and other channels.
This Code shall be reviewed annually or as required to ensure its relevance and effectiveness, including with any charters or policies that AIA may choose to sign or adhere to.
Access to this Code, our policies or training shall not be construed as, and in no way implies that, supplier employees are employees of AIA Group; the essential terms and conditions of supplier employee employment continues to be the sole responsibility of and governed by the supplier.
Last updated: 1st December 2018